Frequently Asked Questions

While we do accept walk-ins based on availability, we highly recommend scheduling an appointment for a general check-up. This ensures you get a dedicated time slot with your preferred physician and minimizes your waiting time. You can easily book online or call our office.

Specter Health Guide is proud to be in-network with a wide range of major insurance providers across the USA. This includes Aetna, Blue Cross Blue Shield, Cigna, UnitedHealthcare, and many more. Please contact our billing department or check with your insurance provider to confirm your specific plan's coverage.

Yes, most of our common lab tests and blood work are performed in our state-of-the-art, on-site laboratories. This allows for faster processing and quicker results, often within 24-48 hours. For more specialized tests, we use trusted partner labs and will inform you accordingly.

We use a secure online patient portal where you can conveniently access your medical records, view lab results, request prescription refills, and communicate with your healthcare team. You will receive login credentials upon your first visit. For assistance, our front desk staff is always happy to help.

For your first appointment, please bring a valid photo ID, your current insurance card, a list of any medications you are taking (including dosages), and your medical history if you have it. Arriving 15 minutes early will also give you ample time to complete any necessary paperwork.

Absolutely! We offer secure and confidential telehealth appointments for a variety of services, including follow-ups, mental health counseling, and general consultations. This is a convenient option if you are unable to visit our center in person. You can schedule a telehealth visit just like a regular appointment.

We strive to accommodate urgent healthcare needs. While same-day appointments are subject to availability, we reserve a number of slots each day for acute issues. We recommend calling us first thing in the morning to check for openings. For life-threatening emergencies, please call 911 or visit the nearest emergency room.

If you're unsure which service you need, the best first step is to schedule a general consultation with one of our primary care physicians. They will assess your health concerns, medical history, and wellness goals to guide you to the right specialist or service, whether it's nutrition counseling, physical therapy, or a specific lab test.